Home / Contact

Contact Golan Homecare

We’re here to help.

Questions about care, scheduling, or payment options? Call, email, or send a request — a member of our team will get back to you.

Contact information

Talk to a real person in our community.

Reach us by phone during office hours, or send a request anytime using the form.

Call us

757-991-1411

info@golanhomecare.com

Office hours

Mon–Fri 9 AM–5 PM · Sat & Sun on-call

Address

11815 Fountain Way, Newport News, VA 23606

Fax

757-750-1771

Request care

Tell us how we can help.

Share a few details and a member of our team will reach out to discuss your care needs. Fields marked * are required.

Full name

Phone number

Email address

Preferred contact method

Who needs care?

Type of care

City / town

Payment option

How can we help?

What happens next?

Here’s what to expect after you reach out.

We review your request

Our team reviews every request and follows up during office hours, Monday to Friday, 9 AM–5 PM.

We talk about your needs

We’ll call or message you — whichever you prefer — to learn about your loved one and answer questions.

We arrange care

Once you’re ready, we create a care plan, match a caregiver, and schedule services.

Areas we serve

Serving Williamsburg & Hampton Roads.

Don’t see your town? Call 757-991-1411 — we may still be able to help.

Williamsburg
Yorktown
James City County
New Kent
Toano
Gloucester
Mathews
West Point
Newport News
Hampton Roads
Northern Virginia

Frequently asked questions

Getting started with care.

What’s the best way to reach you?

Call 757-991-1411 during office hours (Monday–Friday, 9 AM–5 PM) or send the request form on this page anytime. You can also email info@golanhomecare.com.

Can I contact you on weekends?

Our office is open Monday to Friday, and we provide on-call support on Saturdays and Sundays. Weekend form submissions are reviewed when our office reopens.

What information should I have ready?

Helpful details include who needs care, the type of help needed, preferred days and hours, your location, and how you plan to pay (Medicaid, private pay, or private insurance). Don’t worry if you’re not sure yet — we’ll guide you.

Is there any obligation when I contact you?

No. Reaching out simply starts a conversation so we can understand your needs and answer your questions.

Do you help with Medicaid questions?

Yes. We provide home care services for eligible individuals, subject to applicable program requirements, and we’re happy to talk through your options.

Office location

Visit or find us.

Let’s discuss your care needs.

We’ll listen, answer your questions, and help you find the right support at home — Medicaid, private pay, and private insurance accepted.

Looking for meaningful work? Apply for a caregiver job →