Successful Employee Communications: A Practitioner's Guide to Tools, Models and Best Practice for Internal Communication

★★★★★ 4.7 95 reviews

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Management number 201819290 Release Date 2025/10/08 List Price $18.71 Model Number 201819290
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Effective communication is essential for improving employee engagement, organizational culture, and performance. Successful Employee Communications provides practical frameworks and checklists to help organizations conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behavior change, and support leaders to be more effective communicators. Written by leading PR and internal communications experts, the second edition blends theory and practice with insights and lessons from global organizations.

Format: Paperback / softback
Length: 328 pages
Publication date: 03 April 2022
Publisher: Kogan Page Ltd


Effective communication is a vital component in enhancing employee engagement, organizational culture, and overall performance. By strategically allocating time and resources, organizations can make a significant positive impact on their workforce and achieve their goals. In the book "Successful Employee Communications," the authors delve into the strategies and techniques that organizations can employ to foster effective communication. They emphasize the importance of working with purpose, being attentive listeners, and connecting with employees who have heightened expectations and embrace new ways of working. The book offers practical frameworks and checklists to assist organizations in conducting an internal communication audit, developing and measuring a communication plan, navigating challenging situations such as delivering difficult news and implementing behavior change initiatives, and supporting leaders in becoming more effective communicators. Written by renowned PR and internal communications experts, this second edition of "Successful Employee Communications" combines theoretical insights with real-world case studies from global organizations such as AB InBev, Cambridge University, Reckitt, and the Organisation for Economic Co-operation and Development (OECD). It serves as a comprehensive resource for anyone responsible for internal communication, employee engagement, organizational culture, or employee experience in the modern workplace. By leveraging the power of effective communication, organizations can create a more engaged and motivated workforce, drive innovation, and achieve sustainable success.

Weight: 502g
Dimension: 157 x 235 x 21 (mm)
ISBN-13: 9781398604483
Edition number: 2 Revised edition


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